A boat and a long bridge on West Lake, Hangzhou
Before you book

Frequently asked questions

The questions we are asked most, answered with the numbers that matter. If yours is not here, ask us directly.

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Still have a question?

Send us your travel window, how many of you there are and what you want to see. We reply with a day-by-day plan and a price for those dates, within one working day.

  • A day-by-day plan with named hotels
  • A price for your exact dates, not a brochure figure
  • Free, with no obligation and no deposit
  • One advisor from first message to the flight home

What to include in your first message

  • Your travel window (a range is fine)
  • Cities you're interested in — or just say “surprise me”
  • How many are travelling, with children's ages
  • Anything that changes the plan: mobility, allergies, dietary needs

Four ways to reach the same advisor desk

WhatsApp +86 177 0971 7171 Email hello@joyotour.com Call +86 189 0971 7171 Messenger m.me/joyotour

Daily 09:00–21:00 Beijing time (01:00–13:00 GMT)

Detailed requests — full quotes, group bookings, visa letters — are best by email.

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